The basis on which we quote, contract and deliver.

This website and our services are provided by Data Horizon Limited (NZBN 9429051596095, New Zealand company number 8903789), trading as DataHorizon, based in Tāmaki Makaurau Auckland, Aotearoa New Zealand. In these terms “DataHorizon”, “we”, “us” and “our” mean Data Horizon Limited, and “you” means the person or organisation using this website or engaging us.

You can reach us at hello@datahorizon.nz.

The content on this site is general information about what we do. It is not tailored advice, and you should not act on it in relation to a specific decision without engaging us or taking your own advice. We may change, correct or withdraw any part of the site at any time.

The text, design, structured content and branding on this site are ours or used under licence. You are welcome to read, share and link to it, but please do not copy it wholesale, pass it off as your own, or use it to build a competing offer. You agree not to misuse the site — no attempts to break, overload or gain unauthorised access to it.

Nothing on this website is an offer capable of being accepted, and the price bands shown are indicative ranges to help you plan, not quotes. A binding engagement forms only when we have set out the specific scope, deliverables, timeline and fees in a written proposal or statement of work and you have accepted it in writing (email is fine).

That accepted proposal, together with these terms, forms our agreement. Where the proposal and these terms conflict, the proposal governs for that engagement. We begin work once the proposal is accepted and any agreed deposit or first invoice is settled.

Fees are quoted in New Zealand dollars and are exclusive of GST, which we add where it applies. Fixed-scope phases are invoiced against the milestones set out in the proposal; retainer and fractional-team arrangements are invoiced monthly in advance unless the proposal says otherwise.

Invoices are payable within 14 days of the invoice date. We may pause work on overdue accounts after telling you first, and we may charge interest on amounts more than 14 days overdue. Any third-party costs or expenses are agreed with you in advance before we incur them.

To deliver on time we rely on you giving us timely access to the systems, data and people the work needs, accurate and complete information, and a named contact who can make or obtain decisions within a reasonable time. Where delays on your side hold up the work, the timeline and fees may need to be adjusted, and we will talk to you before doing so.

Once you have paid in full for a phase of work, the deliverables we create specifically for you in that phase — models, pipelines, reports, code and documentation — are yours.

We keep ownership of everything we bring to the work that predates or sits outside your engagement: our methods, frameworks, templates, reusable components and general know-how. Where any of that is embedded in a deliverable, we grant you a perpetual, non-exclusive licence to keep using it as part of that deliverable. Nothing stops us from using the general skills, experience and knowledge we gain on other work.

Each of us will keep the other’s confidential information confidential and use it only for the engagement. This does not apply to information that is already public, that you or we already held, or that the law requires us to disclose.

How we handle personal information, and how we treat client data during an engagement, is set out in our Privacy Policy. Where a signed engagement agreement includes its own confidentiality or data terms, those take precedence for that engagement.

We will perform our services with reasonable care and skill. To the fullest extent the law allows, and except for the warranty just stated, we give no other warranties or guarantees about the services.

Because we supply our services to you in trade, and it is fair and reasonable to do so, the Consumer Guarantees Act 1993 does not apply to our supply, and you agree that sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply.

To the fullest extent the law allows, our total liability arising out of or in connection with an engagement is limited to the fees you paid us for that engagement in the 12 months before the claim, and we are not liable for any indirect or consequential loss, or for loss of profit, revenue, data or business. Nothing in these terms limits liability that cannot be limited by law.

Either of us may end an engagement on reasonable written notice, or immediately if the other materially breaches the agreement and does not fix it within a reasonable time. On termination you pay for the work properly done up to that point, and we hand over the completed and paid-for deliverables. The confidentiality, intellectual property and liability sections continue to apply after an engagement ends.

These terms and any engagement are governed by New Zealand law, and the New Zealand courts have exclusive jurisdiction over any dispute, subject to any dispute-resolution steps set out in a signed engagement agreement.

We may update these website terms from time to time and will change the date at the top when we do. The version of these terms in force when you accept a proposal governs that engagement for its duration.